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June 10, 2008
With its dramatically lower price, Apple's new 3G iPhone is a tantalizing jewel to other wireless
phone service providers such as Sprint, Verizon and T-Mobile.
AT&T's decision to literally subsidize an estimated $300 to $400 of each customer's iPhone
purchase is a bold move to increase its market share.
As the wireless carrier pointed out yesterday, its a very expensive bet that may not pay off for
a few years to come.
AT&T's decision is the clearest sign yet that the slowdown in wireless growth has forced telcos to
try and poach the other players' high-paying subscribers. The sharper tactics underscore the pressures
some phone companies feel from a cut-throat triple-play battle with cable companies.
Huge network upgrade costs and new video technologies have created a churning customer cauldron
with no clear winners. And this heightened competition comes during a cooling economy and a consumer
spending slowdown.
Citigroup analyst Mike Rollins says "we believe AT&T is looking to acquire a larger marketshare with
the new 3G iPhone with significantly larger subsidies."
"It certainly raises the bar in this already cut-throat industry," says UBS analyst John Hodulik.
AT&T said it will increase the price of the iPhone data plan by $10 a month, but even with that
hike the company expects the big subsidy to take 11 cents off each year's bottom line for the next
two years.
As could be expected, not everyone thinks this is a sign of good health for the industry. One long-time
telco analyst points out that in 2010, which is when AT&T expects its big-subsidy bet to start paying off,
is exactly when the iPhone contracts expire and users are free to go to the next cool thing.
"It's probably a smart move by AT&T, but the question is: What will it do to the rest of the industry?"
asks UBS' Hodulik.
With subscriber growth slowing down a lot recently, telcos are trying to squeeze more out of each
existing customer. One measure of this is average revenue per user. AT&T got about $95 a month from each
user of the original iPhone, nearly twice the average wireless bill, adding up over two years to a take
of about $1,700 after kickbacks to Apple.
Subsidies certainly aren't anything new. They are standard practice among telcos who split the costs
of the phone with their customers. But what AT&T plans to do to help lower the customers' iPhone cost to
$199 is bring a once-expensive phone down to a relatively affordable level.
In other words, rack up higher costs to win more high-spending customers in the long run, at least
that's what is hoped.
With its $300-plus subsidy, AT&T sets a new standard for wireless companies trying to win over
high-end customers. "We will probably see an increase in subsidies on expensive phones," says Hodulik.
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This article was featured on Business 5.0.
Source: Fortune.