Add to del.icio.us     Digg this

Mar. 9, 2009

The U.S. Consumer Product Safety Commission has confirmed that a little over 30,000 LG Electronics handsets have been recalled because of 911 call-related issues.

The CPSC said “the recalled mobile phones can have difficulty sustaining a wireless connection or have poor voice quality on 911 emergency calls."

“We have received at least one report of a motorist in a disabled car who was able to dial 911, but the call was dropped because the network had difficulty establishing a GPS lock on the phone. However, no injuries have been reported in this incident,” the CPSC said in a statement.

The agency said LG’s U.S. subsidiary LG MobileComm USA voluntarily agreed to conduct the recall.

The CPSC said the recall involves the LG 830 Spyder handset with software versions T-83-LGV03 and T-83-LGV04.

Manufactured in Korea, LG mobile phones are sold by various dealers for operation on wireless networks operated by regional carriers Cellular South, Cellcom, Bluegrass Cellular, Centennial de Puerto Rico, Appalachian Wireless, Illinois Valley Cellular, Northwest Missouri Cellular, Inland Cellular, Leaco, Golden State Cellular, Thumb Cellular, Silver Star Communications and Nex-Tech Wireless.

The U.S. agency said subscribers are being contacted by their wireless carriers or LG directly to schedule a free software upgrade.

Mobile phone users are urged to get in touch with their wireless carriers if they haven’t been notified already.

Additional information is being made available by the above wireless carriers and by and LG’s website.

Add to del.icio.us     Digg this

    This article was featured on Business 5.0 and on Tech Blog.

Source: LG Electronics.